Welcome to Footer.in, operated by NS Enterprises. We strive to ensure that you love every purchase you make. However, if something isn’t right, we’re here to help.

🔄 1. Return Eligibility

You can request a return if:

  • The product is unused and in original condition
  • The product is returned with original packaging
  • The return request is raised within 7 days of delivery

❌ Returns will not be accepted if:

  • The product is used or damaged by the customer
  • The original packaging is missing
  • The request is made after 7 days

🔁 2. Exchange Policy

We offer exchanges for:

  • Size issues
  • Defective or damaged products

✔ Exchange requests must be made within 7 days of delivery

💸 3. Refund Policy

Refunds are applicable only in the following cases:

  • Product is defective or damaged
  • Wrong item delivered

💰 Refund Process:

  • Once we receive and inspect the returned product
  • Refund will be initiated within 5–7 business days
  • Amount will be credited to the original payment method

🚚 4. Return Shipping

  • If the return is due to our mistake (wrong/damaged product) → Free return pickup
  • If return is due to customer reasons (size preference, etc.) → Shipping charges may apply

📦 5. How to Request a Return

To initiate a return or exchange:

📧 Email us at: nsenterprises12101981@gmail.com
📞 Call/WhatsApp: +91 9910572392

Include:

  • Order ID
  • Product details
  • Reason for return
  • Images (if product is damaged)

⚠️ 6. Non-Returnable Items

  • Products purchased on sale or discount (if applicable)
  • Customized or special-order items

🔐 7. Cancellation Policy

  • Orders can be cancelled before dispatch only
  • Once shipped, cancellation is not possible

📍 8. Contact Information

NS Enterprises
Upper Ground Floor, UG-14 Jaina Tower
Janakpuri District Centre
New Delhi – 110058